Privacy Policy - House Clearance Mayfair
Welcome to House Clearance Mayfair. We are committed to safeguarding your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our services.
1. Introduction
At House Clearance Mayfair, your privacy is paramount. This policy explains the types of information we collect, how we use it, and the measures we take to ensure its security. By using our services, you agree to the terms outlined in this policy.
2. Information We Collect
2.1 Personal Information
We may collect the following personal information when you engage our services:
- Name
- Address
- Contact Details (phone number, email address)
- Payment Information
- Identification Documents, if required
2.2 Non-Personal Information
In addition to personal information, we may collect non-personal data such as:
- Browser Type
- Device Information
- Usage Data
3. How We Use Your Information
Your information is used to provide and improve our services, including:
- Processing your house clearance requests
- Communicating with you about your requests
- Billing and payment processing
- Improving our website and services
- Complying with legal obligations
4. Information Sharing and Disclosure
We do not share your personal information with third parties except in the following circumstances:
- With your consent
- To service providers who assist us in operating our business
- When required by law
- To protect our rights and ensure the safety of our users
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. These include:
- Encryption of sensitive data
- Secure servers
- Access controls to limit who can access your information
- Regular security assessments
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal data, subject to certain conditions
- Object to or restrict the processing of your personal information
- Data portability - receive your information in a structured format
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can choose to disable cookies through your browser settings, but this may affect the functionality of our site.
8. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a child, we will delete it immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will be effective immediately upon posting. We encourage you to review this policy periodically to stay informed about our privacy practices.
10. Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy does not apply to those sites. We encourage you to read the privacy policies of any third-party websites you visit.
11. International Transfers
Your information may be transferred to and processed in countries other than your own. We take steps to ensure that your data remains protected in accordance with this Privacy Policy and applicable laws.
12. Retention of Data
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
13. Legal Basis for Processing
We process your personal information based on the following legal grounds:
- Consent - when you have given clear consent for us to process your personal data
- Contract - processing is necessary for a contract we have with you
- Legal Obligation - when processing is necessary for compliance with a legal obligation
- Legitimate Interests - when processing is necessary for our legitimate interests
14. Data Protection Officer
We have appointed a Data Protection Officer (DPO) to oversee our data protection strategy and ensure compliance with applicable regulations. The DPO can be contacted through our customer service channels.
15. How to Exercise Your Rights
If you wish to exercise any of your rights regarding your personal information, please contact us using the details provided in our service communications. We will respond to your request in accordance with applicable laws.
16. Complaints
If you believe that your privacy rights have been violated, you have the right to lodge a complaint with a supervisory authority. We are committed to resolving any issues you may have promptly and effectively.
17. Consent
By using our services, you consent to the terms of this Privacy Policy and agree that we can process your personal information as described herein.
18. Miscellaneous
This Privacy Policy constitutes the entire agreement between you and House Clearance Mayfair regarding your privacy and supersedes all prior agreements and understandings.